Refund policy
Here at Speak Bookish, our commitment to quality and customer satisfaction is at the heart of everything we do. We take pride in the fact that each product is meticulously crafted and tailored to your specifications as soon as your order is placed. This dedication ensures that you receive a unique and personalized item that reflects your taste and preferences.
However, we understand that sometimes things might not go exactly as planned. If you happen to receive a damaged product or notice a manufacturing error, rest assured that we have your back. Our top priority is to make things right for you in such cases.
If, upon receiving your order, you discover that the product is damaged or there is a manufacturing error, please don’t hesitate to reach out to us within 30 days of the product’s delivery. We’ll promptly assess the situation and provide you with two options:
Free Replacement: We will gladly send you a brand-new, flawless product that meets your original specifications. Your satisfaction is our utmost concern, and we want you to enjoy your purchase to the fullest.
Refund: If, for any reason, you prefer not to receive a replacement, we can issue a full refund for the product. Your satisfaction is essential to us, and we want to ensure that you are completely content with your experience at Speak Bookish.
We want your shopping experience with us to be as smooth and enjoyable as possible. While we cannot accommodate returns or exchanges for size, color, or changes of mind, we are committed to resolving any issues related to damaged items or manufacturing errors promptly and to your satisfaction.
Thank you for choosing Speak Bookish for your literary-inspired needs. We look forward to serving you and ensuring that you receive products that reflect the passion and dedication we put into every item we create. If you have any questions or concerns, please don’t hesitate to contact us. Your happiness is our success!